Posts Tagged ‘performance’
Depth of Talent
One of the undying joys of sports is watching an underdog beat a massive favorite. The U.S. Olympic hockey team beating the USSR in the semi-finals of the 1980 Winter Olympics is one such win, as was the #15 seed University of Richmond basketball team’s win in the first round against my alma mater, the #2 seed Syracuse Orange. Even though those wins were improbable, they came in contests among reasonably well-matched teams. Richmond and Syracuse are both Division I programs, so they could recruit and offer scholarships to elite players.
Few tournaments remain where teams of all levels compete on equal terms. Even the famed Indiana state high school basketball tournament changed to four divisions based on enrollment in 1997. The exception is soccer, or football as it’s called everywhere except in the U.S. and Canada. Most national organizations hold a tournament where teams of all levels compete. In England, that tournament is the FA (Football Association) Cup. Premier League, League Championship, and League 1 teams get byes through the early rounds, but the lower division sides advance and, on occasion, knock off one of the big boys. It’s unusual for a League 1 or League 2 side to beat a Premier League team, but it does happen.
And then there’s Lincoln. Lincoln plays in the National League, which is, in rank order, below the Premier League, League Championship, League 1, and League 2. According to the New York Times, Lincoln was 81 places below Premier League side Burnley when they played on February 18. No National League team had ever beaten a Premier League side in an FA Cup game until Lincoln pulled it off.
While the win is shocking, it’s doesn’t come against Lincoln’s run of form. They reached the Round of 16 by beating League Championship sides Ipswich and Brighton, so they were clearly playing well. And Burnley is a mid-table club, substantially behind the leaders but well above the cutoff line for relegation to the League Championship. (The bottom three Premier League teams are relegated, while the top two League Championship teams, plus the winner of a playoff between the sides that finished third through sixth, are promoted.) Burnley has the money to attract top-flight foreign talent, while Lincoln fields part-timers who work to supplement their meager football pay.
Upsets of this magnitude make for great stories, but they also point to the depth of talent available to take the field for English sides at all levels of the game. The history of the game, its cultural significance, and the pride that comes from playing well shine through Lincoln’s success. As the saying goes, “England expects.” Lincoln has exceeded those expectations.
MOOC Review: Wharton’s An Introduction to Corporate Finance
I recently completed a four-course sequence from the University of Pennsylvania’s Wharton School which included courses on operations management, marketing, financial accounting, and corporate finance. I’m happy to say the courses were fulfilling and have provided substantial support to my professional career.
I fully expected An Introduction to Corporate Finance, taught by Professor Franklin Allen, to be a challenge. In many ways, MBA-level corporate finance is equivalent to organic chemistry for chemistry and biology majors, dynamics for mechanical engineers, and quantum physics for physics majors. It’s the course that separates students with a firm grasp of foundational material from those who don’t.
That’s not to say that someone who wants to be a marketer isn’t qualified if they don’t ace corporate finance, but anyone who wants to be taken seriously as an elite-level financial analyst must do well in this course and its successors.
Course Overview
This six-week MOOC took participants through the mid-term exam of the on-campus course FNCE 611. There were five problem sets worth a total of 25% of the grade, a business case worth 25%, and a final exam worth 50%. MOOC students had to earn 60% of available points to receive a certificate, based on our best results from three attempts on each problem set, the case, and final. At least, that’s the way things ended up (more on that later).
Each week added skills to our analytical toolbox, starting with determining the object function for corporations, calculating present values, valuing stocks and bonds, using net present value to analyze cash flows, measuring risk, pricing assets, and applying the Capital Asset Pricing Model (CAPM).
I’m familiar with net present value and bond calculations from my work with Excel, but I gained a deeper understanding of the mathematical mechanisms underlying those basic methods from Professor Allen’s explanations. I must admit that I struggle with geometric explanations of indifference curves, production, possibility curves, and other concepts. I knew the course would start with those topics, so I buckled down and did my best with them. The rest of the material came…I won’t say easily, but the insights I gained from that first week helped quite a bit.
Production Notes
One of the alleged benefits of MOOCs is that it allows instructors to move away from the “sage on the stage” paradigm, where the professor lectures from a podium, often with the help of visual aids. In An Introduction to Corporate Finance, Professor Allen allowed the University of Pennsylvania to record his classroom lectures. The reason for this choice is quite simple: his lectures consist of meticulously prepared and explained motivational examples that he works through in detail. I’m not certain how he could have provided the same content without essentially rerecording his lectures in a different format.
As I mentioned earlier, we had to earn 60% of the available points to pass and had multiple, untimed attempts at the weekly assignments, case, and final exam. When the course launched, those terms were 70% or more to pass and a single attempt at each graded activity. I don’t mind admitting that my eyes started crossing and uncrossing when I realized what I expected to be the e-learning equivalent of a harder-than-normal Wednesday New York Times crossword puzzle had turned into a serious academic endeavor. I imagine a significant push-back against these requirements led to their relaxation, but it did water down what might have been a significantly more rigorous test of our abilities.
My commentary might make it sound like Professor Allen is a demanding, unfriendly presenter, but that’s not the case. He adopted a matter-of-fact delivery with an emphasis on clarity, but whenever a student raised a hand or asked a question, he looked at them, smiled, nodded his head, and said “Yes?” His manner indicated the query was welcome because, as he noted in the first lecture, it was likely the questioner wasn’t the only person in the room who needed a point clarified.
He also shone when discussing student life and the history of the Wharton School. In particular, his eyes lit up when discussing the Wharton Olympics, a now-discontinued competition where student teams, each with a faculty participant, ran relay races, threw paper balls into trash cans, and performed other bits of office-related skill in a day that must have been a welcome break from the rigors of the coursework.
I’ve no doubt Professor Allen demands great work from his pupils, but I’m equally certain he wants them to succeed.
Conclusions
Based on my experience in An Introduction to Corporate Finance, I’m not sure I have the skill set and temperament to do this sort of work on a high level. Perhaps I’ve psyched myself out after a poor showing in my undergraduate microeconomics class at Syracuse, but some concepts just haven’t stuck. That’s not to say I didn’t benefit greatly from Professor Allen’s course. I certainly did, and believe I could make a solid run at passing the on-campus version of this class. I’ll go into more depth on why that’s the case in my final, summary post on the Wharton MOOCs.
In the end, An Introduction to Corporate Finance turned out to be a highly challenging and eminently rewarding course. To my knowledge it hasn’t been offered since I took it in Fall/Winter 2013, but I hope it will be soon.
I’ll wrap up my discussion of the Wharton MOOCs with a final post on my overall impressions of the courses and how they represent the school in the online learning milieu.
MOOC Review: Wharton’s An Introduction to Financial Accounting
I recently completed a four-course sequence from the University of Pennsylvania’s Wharton School which included courses on operations management, marketing, financial accounting, and corporate finance. I’m happy to say the courses were fulfilling and have provided substantial support to my professional career.
Course Overview
Professor Brian Bushee note that his goal in creating his course, An Introduction to Financial Accounting, was to give students the ability to understand information provided in company financial statements. Accounting is a complex and at times arcane practice area, but I thought Professor Bushee did a great job of breaking the topics into manageable chunks and providing detailed explanations of each segment.
Bushee starts out with the standard statement that debits go on the left and credits on the right, but of course it’s much more complicated than that. Some accounts have their balances increased by credits, some by debits, and how some intermediate accounts serve as bridges to relieve the tensions inherent in double-entry bookkeeping. As the course progressed, he described the tools accountants use to document corporate operations for managers, financial analysts, and tax authorities. It might not surprise you that these various audiences don’t always desire the same information.
Each week’s lectures ended with a tour of 3M’s annual report, allowing the professor to demonstrate how the document’s contents reflected the accounting practices taught during the week. I thought these segments provided useful context for the material and helped me get a better handle on concepts I didn’t grasp during the initial presentation.
Production Notes
Professor Bushee spent most of his time switching between a “talking head” single shot of the professor and screen grabs of either Excel or PowerPoint, but he also used computer-animated “students” to be the voice of the viewer. He had his virtual students ask questions that were alternatively probing, wondering, insightful, and (occasionally) stupid. At first I thought the virtual students would be hokey and horrible, but they grew on me quickly. Each virtual student had a distinct personality with likes, dislikes, and preferences based on their background. The students ranged from a grumpy old man to a surfer dude to international students from Hong Kong and the U.K., which allowed the professor to address the differences between accounting practices in the U.S. and much of the rest of the world. Their interactions also developed along an internal narrative, which pleased my inner storyteller.
Material was divided into eight main modules, each of which had an associated quiz, plus two exams covering the first and last halves of the class, respectively. We could drop our two lowest quiz scores, which made reaching the passing threshold of 60% much easier. Professor Bushee also offered a certificate “with distinction”, which could be earned by scoring over 90%. I appreciated the possibility of earning a more prestigious credential, but I fell just short of that mark.
I laughed a bit to myself when the professor said that the material on the time value of money would be the hardest because it involved math beyond addition and subtraction. I actually found this material to be the easiest to grasp, both because of my extensive use of Excel and relative unfamiliarity with accounting principles. Accounting is a formal language that is no doubt comfortable to individuals who have spent their adult lives mastering it, but I felt safest when able to retreat to my NPV formulas.
Final Thoughts
Professor Bushee is, like his colleagues who taught the other Coursera MOOCs, an engaging presenter. He also revealed some details about the production process in his 20-minute goodbye video and posted detailed statistics about the course participants’ demographics and engagement levels. I think this kind of information adds substantial value to students who complete a MOOC. Knowing that I was part of the 6% of students who signed up for the course to successfully complete it is worth almost as much as the certificate.
I just finished An Introduction to Financial Accounting, so Wharton hasn’t had the opportunity to offer it again as of this writing. Professor Bushee indicated that he planned to rerun the course in the future, so it should be available to anyone looking to improve their financial knowledge and gain a better understanding of the accounting practices that help us document our businesses.
MOOC Review: Wharton’s An Introduction to Operations Management
An Introduction to Operations Management
I’m lucky that MOOCs (massive open online courses) came along when they did. I’ve had the opportunity to sample content from a wide variety of institutions and topics either for free or, if I wanted to receive a slightly spiffier “signature track” (from Coursera) or “identity verified” (from edX) certificate, a small fee.
I recently completed a four-course sequence from the University of Pennsylvania’s Wharton School which included courses on operations management, marketing, financial accounting, and corporate finance. I’m happy to say the courses were fulfilling and have provided substantial support to my professional career.
Course Overview
I started the sequence by taking Professor Christian Terwiesch’s course An Introduction to Operations Management. This course combined analytical techniques from operations research and process management, with specific movies showing students how to identify bottlenecks, evaluate the effects of potential changes to a process, estimate customer wait time, and build production errors and rework loops into our process models.
Terwiesch starts out each module with a conceptual overview of the topics to be covered before moving to detailed analysis in Microsoft Excel. I spend many hours in Excel for my writing and online course development projects, so I had no trouble following him as he worked through the formulas. I assume students of an MBA-level course, even one offered for free, will bring some spreadsheet skills to the table, so I believe anyone approaching the course in a serious manner could follow along easily.
I haven’t seen a syllabus for the full intro to operations management course at Wharton, but the professor noted that he covered about 60% of the material in his book (co-authored with G. P. Cachon) Matching Supply with Demand: An Introduction to Operations Management. The most recent (third) edition runs at least $96 used from Amazon, but the publisher created a custom ebook students could buy for $30. I purchased a previous edition of the book for reference, but I got along just fine with the free materials provided through Coursera.
Production Notes
This course is offered in the MOOC-standard format of switching between a “talking head” single shot of the professor and screen grabs of either Excel or PowerPoint. Professor Terwiesch is an engaging speaker who has tremendous command of this course’s material, so he was able to cover the topics efficiently while explaining concepts and applications clearly.
Material was divided into five main modules, each of which had an associated homework assignment, and a comprehensive final. Each homework was worth 10% (with essentially unlimited attempts) and the final exam 50% (two attempts allowed). The passing threshold was set at 50%, which I thought was too low. It’s hard to strike a balance between enticing students to stay and challenging those who do, but for future sessions the professor might consider raising the bar to 60% so even a student who misses a homework would have to score at least 20% on the final to earn a certificate.
Final Thoughts
As with the other Wharton courses I took through Coursera, I found An Introduction to Operations Management to be engaging and interesting. Professor Terwiesch is a solid presenter who comes across well. Even though his production values didn’t extend beyond good video and audio quality, he held my attention with well-executed movies of appropriate length for each topic.
Wharton has re-run this course through Coursera at least once since I took it, though future sessions haven’t been announced as of this writing. If you work in a manufacturing or customer service-oriented firm where knowing the heartbeat of your operations would help you improve your business, or if you’d like to sample Wharton’s MBA courses, I highly recommend taking An Introduction to Operations Management.
Theatre, Sensationalism, and Double Standards
Like many of you, I was surprised to see Lindsay Lohan had been cast to play the part of Karen, the manipulative temporary secretary, in a London production of David Mamet’s Speed-the-Plow. It’s not unusual for British actors to shoot a movie during the day and do a play at night, but it’s different for Americans and I think of Lohan as a movie performer. There’s a huge difference between memorizing a few lines (that might have been changed two minutes ago) for a movie shot and preparing to do a major role in a live performance.
Lohan’s performance during the first preview appears to have been a bit ragged. Reporters at the performance agreed that she was nervous and messed up a few of her lines. That’s not unusual for a first preview…it’s the cast’s initial run with civilians in the house and everyone’s nervous. The pressure must be even more intense for someone who is trying to turn her career around. Given Lohan’s issues, I imagine the production paid a substantial sum for insurance against her ability to fulfill her contract.
That said, a few flubbed lines is nothing to be ashamed of in a first preview. My wife, another friend, and I saw several shows in London just before Lohan started her run. A very well-credentialed stage actor in Great Britain, a play based on the News of the World phone hacking scandal, jumped his lines twice in about ten minutes. In Richard III, Martin Freeman, the beloved actor who plays Dr. Watson in the popular BBC version of Sherlock, mushed his way through a line during a heated exchange and closed with “…or something like that.”
Both Great Britain and Richard III were well into their runs (in fact, Richard III just closed), so there’s nothing to say except that it’s live theatre — things happen. No one reported the other actors’ errors, so let’s give Lindsay Lohan the benefit of the doubt for a while. If she’s still missing lines after the show officially opens, then we can complain. Until then, let’s hope she can model her recovery after Robert Downey, Jr. and enjoy some success after a long string of bad decisions.
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