Improspectives

Improv skills lead to success

Posts Tagged ‘collaboration

Battle of the Sexes

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In my previous two posts, I discussed the classic game of Chicken, where the loser is the first person to give way to the other. Another classic game is the Battle of the Sexes, which imagines a situation in which neither player can get their preferred outcome, but the worst possible outcome is disagreeing. Let’s say you and your partner are invited to a party, and the host has asked you to bring beer or wine, but not both. Now also assume that you can’t get in contact with your partner. It’s the lack of coordination that makes these 2 x 2 games interesting and aggravating.

For the sake of argument, let’s assume that you are a beer drinker and your partner prefers wine. For you, the best possible outcome is if both you and your partner decide to bring beer. The second best outcome is if both of you decide to bring wine, and tied for the worst are when you and your partner bring different beverages. The problem is that you have no way to decide whether to bring beer or wine. If you base your decision on your partner’s preferences, you will bring wine. On the other hand, if you think that your partner will go along with your choice, you will bring beer. There’s no way to place one of those two options over the other. What’s worse is that your partner has exactly the same problem.

In terms of improv, you’ll find the Battle of the Sexes occurring when there is a lack of communication before you start playing a scene or game. Every improv group plays games differently, even when they’re based on the same familiar pattern. If you’re playing in the city as a guest player, there might be two different ways of playing the same game. If there is a lack of communication, such as if you go over to one side of the stage to pick up a costume piece before conferring with your playing partners, whoever starts might not have the same idea about how to play the game as everyone else. If your scene partners play one game, and you’re playing another, a train wreck ensues. It’s easy enough to fix once everything gets underway – either you or your playing partners can adapt, but there might be an awkward moment or two at the start. At that point, you just hope the audience either doesn’t notice or forgives you.

In business, you’ll find that the Battle of the Sexes game is played out during sales calls and engineering meetings. Everyone has a preferred solution for implementing a change or creating a product. Any time there are multiple pathways to creating a product or finishing a project, you should be in close communication to ensure that the solution you’re pursuing doesn’t contradict what someone else is doing.

Improv and the Game of Chicken

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If you’ve watched any movies from the 1950s about disaffected youths, you are surely familiar with the game of Chicken. In the game of Chicken, two kids drive toward each other at high speed. The first person to swerve loses – that is, that person is the chicken. As with all 2 x 2 games, there are four ways for it to play out. The payoffs appear in the following table.

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The first outcome is if both drivers swerve, which results in payoffs of zero. Both drivers swerve, so that means that neither of them won. But, because the outcome was equal, neither of them lost, either. The next two outcomes occur when one driver swerves and the other stays straight. In that case, we do have a clear winner and a clear loser, which is reflected in the payoffs of plus one for the winner and minus one for the loser. In the fourth case, disaster strikes. In that fourth case, neither driver swerves and there is a high-speed, head-on collision.

You probably don’t have to stretch your imagination to see how this game can play out in improv and business. When you create an improv scene, someone has to be willing to give up control. Even if it’s only for a moment, players must accept what other players say and do so they can continue to build a consistent reality without interrupting the audience’s enjoyment. The best outcome in a game of Chicken when you’re performing an improv scene is to have one player swerve and one player continue straight on. That means one player made a solid decision and all the other player has to do is follow along and build on what is been established. If both players swerve, that means no one is taking the reins and attempting to drive the scene forward.

Next…chicken and business.

Dialogue and Cooperative Play

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Success at improv and business requires the clear communication of ideas and a willingness to incorporate others’ contributions into your work. This interchange doesn’t just happen verbally…among architects, this type of exchange happens on paper. In an opinion piece published in the September 2, 2012 New York Times, architect and Princeton professor (emeritus) Michael Graves wrote about an unspoken dialogue he had with a colleague during a boring faculty meeting:

While we didn’t speak, we were engaged in a dialogue over this plan and we understood each other perfectly. I suppose that you could have a debate like that with words, but it would have been entirely different. Our game was not about winners or losers, but about a shared language. We had a genuine love for making this drawing. There was an insistence, by the act of drawing, that the composition would stay open, that the speculation would stay “wet” in the sense of a painting. Our plan was without scale and we could as easily have been drawing a domestic building as a portion of a city. It was the act of drawing that allowed us to speculate.

Players from the ComedySportz Portland improv group love the game of Paper Telephone. The idea is that you write a starting line at the top of a piece of paper, then pass it to a friend. Your friend reads the first line, writes a second line, and then folds the paper so only the most recent line is visible. You continue passing the paper around until there’s no more room, then unfold the paper and read the story. A fun variation is to have as many pieces of paper as there are players so you get lots of stories. The results are often hilarious and the similarities among stories can be eerie.

If you haven’t played Paper Telephone, you might have written stories with a friend, trading off after every paragraph. I’ve found this method works well for developing business presentations. Sit down with two or three of your colleagues and take turns telling a story or building an outline one line at a time. Don’t worry about coherence or order yet — all you want to do is get the information down so you can revise it later. This type of cooperative play helps you get beyond the creative person’s nightmare: a blank page.

When Not to Improvise

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One of my go-to statements about improv is:

Improvisation is like car racing. It’s only a good idea if everyone is doing it and you’re all going in the same direction.

We as improvisers should remember that assuming others will adapt to us can greatly complicate our business relationships. As a case in point, I just finished recording a course for lynda.com. I record most of my courses from home, so I’m teamed with a producer assigned to remote authors. I’d deviated from the original table of contents, but hadn’t updated the Excel worksheet for my producer. What I assumed would happen is that he’d see that my recordings didn’t match the original structure, change the file himself, and fill in his notes.

What went wrong? His workflow is to review the files when I’m done recording, which means he’s not adapting as I go. As soon as his notes didn’t match with the original TOC, he had to come to me to find out what had changed. I submitted the accurate TOC based on my actual recordings, but now he has to go back through his work, determine which notes apply to which movie, and update his the spreadsheet for the video editors.

If I’d taken a few seconds to update the TOC worksheet as I moved along, I’d have saved my producer an hour of tedious, detailed work reconfiguring his notes. Sorry, Ian.

Written by curtisfrye

July 30, 2012 at 1:00 pm

Appreciative Listening

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I’ve spent the last several posts describing the different types of listening that John Kline mentions in his book Listening Effectively. The next type of listening, appreciative listening, is both the most enjoyable and the most dangerous. It’s the most enjoyable because appreciative listening is usually reserved for listening to music or a story you love to hear. As the name implies, you appreciate what you’re hearing.

So why is appreciative listening dangerous? In an improv context, you can get so caught up in listening to what’s going on that you forget to contribute yourself. Even if it’s just a momentary pause, a break in the action can disrupt the audience’s experience. Appreciative listening can also affect how you do business. Think of the legendary Steve Jobs “reality distortion field.” Jobs could wrap an audience around his little finger with his enthusiasm and charisma. He had the benefit of promoting some pretty awesome products, but it’s also true that his presentation skills had a lot to do with the public perception of Apple’s work.

If you can entice a business audience to listen appreciatively, I hope you will use your powers only for good.

Written by curtisfrye

May 21, 2012 at 1:34 pm

Relationship Listening 2

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In my previous post, I talked about relationship listening, which author John Kline describes as the type of listening you do to establish or deepen a relationship. Typically, conversations involving relationship listening cover personal topics such as family, personal backgrounds, and activities outside of work.

How does relationship listening relate to improv? In short-form improv, where scenes typically last five minutes or less, relationship information is assumed and communicated obliquely while something else happens. Making your exposition serve double duty saves time and avoids stretches where the performers are on stage but the plot isn’t progressing.

In long-form shows the performers have more time to develop the scene, so the pacing doesn’t have to be quite as quick at the start. Scenes where the characters start out as strangers and build a relationship work much more effectively in shows lasting 20 minutes or longer.

In the business world, always assume that relationships with co-workers will last for a while. Take the time to get to know, and value, your colleagues.

Written by curtisfrye

May 14, 2012 at 3:02 am

Teamwork and Trust

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I wanted to take another quick break from my series of listening articles to point out a terrific thought from a high school film student regarding a project he helped create through the Ghetto Film School in New York City. This quote comes from Mark Singer’s “Tales About Town” piece on pages 21-2 of the May 7, 2012 issue of New Yorker magazine.

During the Q.&A., the moderator, Evan Shapiro, a Ghetto Film School board member, asked Jared Ray, “How does it feel to write the best script of the program and then lose control?”

“I didn’t mind, because I’d grown so close to my classmates,” said Jared, now a film student at SUNY Purchase, conveying a heartwarming level of trust and a potentially career-jeopardizing lack of cynicism.

I hope Jared never loses his trust in his colleagues. Trust is hard to gain and easy to lose, but it sounds like he and the rest of the team found the proper way forward.

Relationship Listening

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Previously, I mentioned John Kline’s book Listening Effectively and talked about informative listening. In this post, I’d like to take a quick look at relationship listening.

As the name implies, relationship listening is the process you use to improve your relationship with your conversation partner. Your goal is to learn more about your colleagues and, by so doing, improve your relationships with them. There will always be a few individuals who use this information against you, or who use information as a weapon, but most of your colleagues do want to get along better. Be sure to set your boundaries appropriately, both for your own comfort and to maintain your professionalism, but don’t be afraid to offer your trust and offer more trust to someone who deserves it.

Relationship listening is important for team members working in the same space, but it’s vital for virtual teams. I’m a freelance writer, which is about as solitary an existence as you can get these days. I didn’t meet my agent until we were five years into our working relationship, and only then because I happened to be driving through his part of the country. I believe we’ve been in the same room a grand total of three times since 1996, but we know a lot about each other and have navigated some tricky waters together.

If you’re an improv performer, you should do a lot of relationship listening. I started workshops with my current group in 1995 and, over the years, we’ve developed a deep shared context. There are about 30 regular players who rotate in and out of our cast in a given month, so of course there are subgroups that get along better with each other or who have more in common. Even so, we share where appropriate and aren’t afraid to turn to each other for a sympathetic ear. Having established that comfortable, familiar base, we can push each other to improve as performers and as a team.

Written by curtisfrye

May 6, 2012 at 11:32 pm